Job Details: Bilingual Coordinator, Provincial Offences

Job Details
Open Date Oct 27 2021 - 03:23:00 PM Close Date Jan 04 2022 - 11:59:00 PM
Position Title Bilingual Coordinator, Provincial Offences Posting Type Non-Union
Posting Status Active Position Length Permanent Full-time
Department Group Provincial Offences Court Hours per Week 35
Department Corporate Services Openings 1
Education College Diploma Experience 3 - 5 years
Location Orangeville Court Competition 21-147P
Salary Range $58,178.20 - $69,052.24
Union Position No


The Opportunity

Reporting directly to the Supervisor, Court Services, this role, located at the Orangeville Court, is responsible for providing administrative support within the Provincial Offences Court, and for being the primary point of contact for all matters regarding Provincial Offences tickets and providing excellent customer service to all persons involved in the day to day operations of the Court. As a Bilingual Coordinator, Provincial Offences you will perform the following duties, including but not limited to:

  • Coordinate the day to day activities of the Court, including responding to telephone, email, counter inquiries, scheduling trials and early resolutions, responding to complaints and the monitoring of files
  • Verify all documents submitted to the court office are in compliance with the Provincial Offences Act and ability to apply working knowledge of the act in daily practice
  • Handle/resolve difficult situations in a professional manner utilizing knowledge of legislation, by-laws, policies, practices and procedures
  • Point of contact for all applications, reopening and other correspondence being submitted to the Justice of the Peace
  • Update court dispositions into Provincial ICON database and ensure court dockets balance with court dispositions

COVID-19: In consideration of the current pandemic and Public Health orders, the Town of Caledon is providing limited in-person services as Town Hall is open to the public by appointment only. The successful candidate for Bilingual Coordinator, Provincial Offences will be required to work a flexible schedule, including in the office, remotely and after hours (as required).

The Ideal Candidate

We are seeking a professional with education, training and/or knowledge in the above, normally acquired from a post-secondary degree or diploma in Court Administration or closely related field. The candidate must have excellent French and English written and verbal communication skills with the ability to give, obtain and/or exchange routine information. Our ideal candidate has minimum 3-5 years related experience in a legal environment, with a demonstrated understanding of the Provincial Offences Act, regulatory processes, related legislation, by-laws and court proceedings.

The ideal candidate will have demonstrated computer proficiency in MS Office (Word, Excel, Outlook), and working knowledge of ICON and CAMS. We are seeking an individual with demonstrated customer service excellence that reflects Caledon’s quality standards: accurate, courteous, responsive and easy to navigate, along with demonstrated analytical and problem-solving skills with the ability to exercise significant discretion and sensitivity.


This position offers a salary range of $58,178.20 - $69,052.24 plus a competitive benefit package. 


Satisfactory passing of a criminal background check, and proof of qualifications will be required of any successful candidate(s) for this position.

New employees who commence employment on or after November 15, 2021 are required to be fully vaccinated against COVID-19, as a condition of employment. Being fully vaccinated is determined as the status of having received the full series of approved vaccines (both doses of a two dose vaccine series, one dose of a single dose vaccine series) and any additional doses required and approved by Health Canada and having satisfied the full post vaccination period required to ensure vaccination efficacy. The Town of Caledon reserves the right to request proof of vaccination at any time. Acceptable proof includes an Ontario Ministry of Health COVID-19 vaccine receipt which you can obtain through the Provincial portal, or other government-issued vaccine passport or certification. The requirement to be fully vaccinated is subject to the Ontario Human Rights Code.

The Town is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. The Town is an equal opportunity employer that is committed to an inclusive and barrier-free workplace.  If your application requires accommodation, please contact People Services at (905) 584-2272 Ext. 4738.